Alpha Groups.
Contact: info@alphagroupsindia.in | +916262626064
1. Introduction
At Alpha Groups India (“we,” “us,” or “our”), customer satisfaction is important. This Refund Policy outlines when and how refunds may be issued for our services.
2. Scope
This policy applies exclusively to purchases or service engagements made directly through our website or via our official communication channels.
3. Refund Eligibility
Refunds may be considered if:
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- There is a documented service failure or non-delivery consistent with what was agreed.
- The customer notifies us in writing (email or support form) within 7 calendar days of delivery or contract commencement.
- We are unable to meet contractual service expectations despite reasonable efforts.
4. Refund Process
- Submit a refund request in writing to info@alphagroupsindia.in, including your order details and reason for the request.
- We will acknowledge receipt within 2 business days.
- We reserve the right to investigate or confirm issues before approving any refund request.
5. Refund Resolution
- Approved refunds will be processed using the original payment method within 14 business days.
- Partial refunds may be issued if only some services were completed.
- Non-refundable fees include third-party costs or administrative charges clearly disclosed before purchase.
6. Denied Requests
Refunds will not be granted for:
- Change of mind.
- Services used or partially fulfilled.
- Breach of contract terms by the purchaser.
- Failure to provide necessary cooperation or required inputs.
7. Modifications
We may update this Refund Policy at any time by posting a revised version on our website. Changes take effect on the “Effective Date” displayed at the top.
8. Contact Us
For any questions, concerns, or to exercise your data rights:
Alpha Groups
Email: info@alphagroupsindia.in
Phone/WhatsApp: +91 6362626064
Website: www.alphagroupsindia.in
Address:
Cafe Coffee Day Above Reliance Trendz, 658, 3RD and 4TH FLOOR, WEKREATE SPACE,
NAVARANG HUB, Vishwamanava Double Road, Saraswathipuram, Mysuru, Mysuru, Karnataka, 57000